Privacy notice
This notice explains what personal data Borestack Limited (“we”) collects through the Borestack™ website, why, and the choices you have. We handle personal data in line with the Nigeria Data Protection Act 2023.
Who is responsible
Borestack Limited, 3 Ekpeli Drive, Port Harcourt, Nigeria., is the data controller. Contact us at info@borestack.com about anything in this notice.
What we collect
- When you book a demo: your name, company, role, work email and, if you give them, your phone or WhatsApp number and your message.
- When you contact us directly by email, phone or WhatsApp: what you choose to send us.
- When you visit: our server records each request (IP address, page, time and browser type) to keep the site secure and working.
This site sets no cookies and runs no analytics, advertising or tracking tools.
Why we use it
- To reply to your request and arrange a demo, based on your consent when you tick the box on the form. You can withdraw it at any time.
- To protect the site from abuse and fix faults, based on our legitimate interest in keeping it secure. We use server records only for this.
We do not sell your data or use it for advertising, and we do not add you to a mailing list.
Who sees it
Only our team that handles Borestack demos. The providers that host our server and our email, both in the United Kingdom, process it for us under contract.
Transfers outside Nigeria
Because our server and email are in the United Kingdom, your details leave Nigeria. The United Kingdom has its own data protection law, the UK GDPR, and an independent regulator. We make these transfers in line with the Act’s rules on transfers outside Nigeria, and when you book a demo you also agree to your details being stored there.
How long we keep it
- Demo requests: 12 months, then deleted automatically, unless you become a customer.
- Server records: up to 90 days.
Your rights
You can ask us to show you the data we hold about you, correct it, delete it, limit how we use it, or give you a copy in a common format. You can object to our use of it and withdraw your consent. Write to info@borestack.com and we will reply within 30 days.
If you are not satisfied with our answer, you can complain to the Nigeria Data Protection Commission.
Security
The site is served over HTTPS only. Demo requests are stored on our server in the United Kingdom, readable only by our team, and the site sends email only over encrypted connections.
Changes
If we change this notice, we will update the date at the top of this page.